Abstract

In this case, we customized promotional canvas tote bags for an Indonesian gift packaging company. After the customer provided the design, we made 3 times sample proofs, and carefully adjusted the design details, the customer was delighted with the final custom logo canvas tote bags sample and placed a large order of 2030 pieces. This cooperation further demonstrated our professionalism and flexibility in customizing promotional products.

Initial Communication

May 23rd, 2024, we received an inquiry from a Chinese foreign trade company. This company mainly exports gifts and promotional items, and we have many years cooperate experience. This time, one of their Indonesian customers needs to customize a promotional canvas tote bags with logo, and wine-related patterns printed on it. The customer hopes that we can produce it according to their design drawings.

Communication Phase

After communicating, we know the customer’s needs, they want to customize a cotton canvas bag with a size of 35*41*11.5 cm and use a screen printing process. About the material, We recommend natural cotton, and the customer chooses a 12 oz canvas tote bag to ensure durability. Due to the importance of this promotion to the customer, they have very strict requirements on promotional canvas tote details and hope to ensure the final effect through multiple proofing.

Cooperation process

During the cooperation process, we communicate closely with the customer, proof according to the customer’s design drawings, and adjust the details many times to achieve the best results. The following is the specific timeline of the cooperation:

May 10, 2024: The customer sent custom canvas bags bulk inquiry and clearly stated the design requirements.

May 18, 2024: Due to the customer’s high requirements for details, we completed the first version of the sample within 7 days. After receiving customer feedback, the customer said that the canvas bags printed logo size needed to be adjusted, and resent the design drawing, and we started the second proofing.

June 10, 2024: The second proofing was completed. After receiving it, the customer reported that the custom printed canvas totes background color was a bit dark and needed to be brightened, and gave us a new Pantone color number. We started the third proofing.

June 10, 2024: After the third proofing was completed, the customer was very satisfied with the screen printed canvas bags sample and quickly paid for the mass production. We completed the cotton canvas tote bags bulk within 30 days, covering multiple process links such as silk screen printing, cutting, sewing, quality inspection, etc. We ensure that the quality of each custom printed canvas tote bags meets the customer’s high standards.

July 3, 2024: After the production of bulk goods was completed, we conducted a comprehensive quality inspection to ensure that the printing and dyeing effects, size, and sewing quality of all canvas promotional bags were shipped on time. The customer successfully received 2030 pcs custom canvas tote bags bulk and expressed great satisfaction.

Customer Feedback

The customer was very satisfied with the final bulk quality and our service, and the custom canvas bags with logo were successfully put into promotional activities in the Indonesian market. This successful custom made canvas bags cooperation strengthened our long-term cooperative relationship with this Chinese foreign trade company, and also further consolidated Pace-Setter professional position in the field of customized promotional textiles.

Summary

This Custom 12 oz Cotton Canvas for Promotion project demonstrated Pace-Setter’s flexibility and professional ability to deal with complex design requirements. Through this cooperation, we transformed the design drawings into high-quality products and finally met all the customer’s expectations.